Creating SMART actions

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About this course

This course introduces the SMART action framework and how it can help you during the scorecard process. The SMART action framework helps you generate actions that will:

  • directly address the root causes of the issue
  • ensure the intervention is well coordinated
  • help improve the performance of the scorecard indicators

What you will learn

In this course, you will learn:

  • what SMART actions are and how the SMART action framework can help you generate effective actions
  • characteristics of good SMART actions
  • common errors you should avoid when creating actions
  • about real-life best practices from several countries across Africa

Course Content

What are SMART actions?

Characteristics of good SMART actions

Best practices with SMART actions

Creating SMART actions exercise

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