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About this course

This course introduces the SMART action framework and how it can help you during the scorecard process. The SMART action framework helps you generate actions that will:

• directly address the root causes of the issue
• ensure the intervention is well coordinated
• help improve the performance of the scorecard indicators

What you will learn

In this course, you will learn:

• what SMART actions are and how the SMART action framework can help you generate effective actions
• characteristics of good SMART actions
• common errors you should avoid when creating actions
• about real-life best practices from several countries across Africa